Emergency Callout 0800 030 4360 | Email Us | Enquire Online
According to Reach and Rescue, around 5 million people live in flood risk areas in England and Wales, and only 41% of people eligible for free flood warnings are actually registered to receive them?
It’s important to know what to do in a flood at home, particularly in you live in a high flood risk area.
The first thing to do once you’ve experienced a flood at home is to seek professional assistance and contain the water, if possible.
The stopcock is the connector between pipes which, when turned off, blocks the flow of water.
A stopcock is typically located within the property; however, some properties might have more than one stopcock and they could be both inside and outside the property.
Outdoor stopcocks are typically situated beyond the boundary of your property, either on the street or in front or back gardens.
Interior stopcocks are typically located beneath kitchen or bathroom sinks, under staircases, in basements or in utility rooms.
If you are located in an apartment and are unable to identify the stopcock in any of the usual areas, it’s possible that it may be located in a cupboard within the shared hallway.
Maintaining and testing stopcocks is essential to prevent them from becoming stuck if left untouched for a prolonged duration. It is essential to keep valves relatively loose so they can be shut off quickly in the event of a flood or leak. If they do become stuck, WD40 can be used to help loosen them.
Water and electricity do not mix! Even if there is no electricity present near the floor or any leakage, turning off the power source ensures that no live current can come into contact with the water – it’s better to be safe than sorry!
It is best to remove any personal or important items to prevent potential damage. Furniture should also be moved if possible to prevent further, costly damage from occurring.
An ‘’escape of water’’ is the term used to refer to a flood or leak within a property, from locations in which water is meant to be present.
According to the Association of British Insurers (ABI), insurers pay out around £1.8m every day to customers who have made an escape of water claim through their home insurance.
The most common sources of an escape from water are:
Know what to do in a flood at home can be scary, as floods can be unexpected and cause lots of damage. CPL t/a Rainbow Restoration provide a range of specialist cleaning and restoration services, and can help with water extraction, water damage and leak damage related issues. We are available 24/7, 365 days in the event of an emergency on freephone 0800 030 4360. Please don’t hesitate to get in touch with us to find out more.