Insurance Building Repairs

As leading experts in fire, flood, and specialist cleaning services across the South East, we can see the whole repair project through from start to finish, helping to speed up the claims process to ensure you get back into your property much sooner than your insurance company. 

Our approach to insurance building repairs is to:

• Stabilise the situation if needed
• Provide a specification of works required using our building surveyor
• Agree the specification of works with the Insurance Company or Loss Adjuster
• Carry out the works to get your property as close to pre-incident condition as we can
• Get you back in your property as soon as possible, while minimising disruption throughout

The entire process is as customer-focussed as possible. We’ll keep you updated every step of the way and work to ensure you get everything you are entitled to from your insurance company. We have worked with all the leading insurance companies and have an excellent reputation negotiating and settling claims with Loss Adjusters.

We provide specialist services for every stage of the building repair process. A rapid response is imperative to prevent further damage. If you need to make an insurance claim as a result of a fire or water damage from a leak, burst pipe or flood, we’ll take care of everything including cleaning up the damage as well as drying out the property. Our initial response process includes securing the property to avoid further damage to the building and those nearby, as well as sorting and removing contents. We also take care of logging and photographing damage to present to your insurance company.

As well as dealing with the initial aftermath of fire or flood damage, CPL t/a Rainbow Restoration can also reinstate your property. We provide a wide range of specialist skills such as roofing repairs, bricklaying, plastering, interior and exterior painting and decorating, plumbing and heating, tiling, electrical, carpentry and floor fitting services, so we can expertly manage every aspect of the insurance building repair process. We can also remove the fire damage, including soot removal and smoke odour removal as well as repairing or replacing any damaged areas. As well as fixing structural areas such as floors, ceilings, and walls, we can also refurbish kitchens, bathrooms and other rooms.

As well as fire and flood damage, CPL t/a Rainbow Restoration also specialise in impact damage claims. Whether it is damage caused by a falling tree, out of control vehicle, or vandalism, it can cause considerable damage and destruction to a property internally and externally. We ensure the following process is carried out as quickly as possible:

• A structural assessment of the damage to ensure the building is safe
• Offer guidance and assistance with preparing the schedule of loss
• Discuss salvaging measures
• Present insurance claim & report
• Negotiate settlement with insurers or Loss Adjusters on your behalf
• Content restoration
• Content inventory, removal, and storage
• Listing non-restorable content for settlement with your building and contents insurance company

We often work alongside your insurer’s Loss Adjusters to ensure you receive the high level of service you would come to expect. Under the terms of your building insurance policy, the policyholder can instruct an independent building surveyor, so you don’t have to use the insurance company’s recommended surveyor. Once instructed, CPL t/a Rainbow Restoration will liaise directly with the Loss Adjuster to make sure your claim is completed to their satisfaction, while giving you peace of mind that the end result will be just as you hoped it to be. 

Please contact us for help and advice before you approach your insurance company on 0800 030 4360.